At Tropic Blend, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This policy outlines our procedures, timelines, and conditions for returns and refunds for all orders within the United States.

1. 30-Day Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• In the same condition that you received it (unworn, unwashed, and unused).

• In its original packaging with all original tags attached.

• Accompanied by the proof of purchase or receipt.

2. Return Fees & Cost Breakdown

We believe in complete transparency with zero hidden charges. Please review the return shipping fee structure based on the reason for your return:

Reason for Return	Return Shipping Fee	Restocking Fee
Defective / Damaged / Incorrect Item (Our Fault)	$0.00 (We provide a prepaid return label)	$0.00
Buyer’s Remorse (Wrong size, changed mind, didn't fit)	Customer Responsibility (Actual carrier cost)	$0.00

Note: We charge $0.00 for Restocking Fees under any circumstances.

3. How to Initiate a Return

To start a return, please follow these simple steps:

1. Submit a Request: Email our support team at hello@tropicblend.com with your Order Number, photos of the item (if damaged or defective), and the reason for the return.

2. Receive Return Authorization: Once approved, our support team will send you a Return Authorization along with detailed shipping instructions and the designated return address.

3. Pack & Ship: Securely package the item(s) in its original packaging and drop off the package at your local post office or designated carrier.

Please note: Items sent back to us without first requesting a return will not be accepted.

4. Return Shipping Address

All returns must be shipped to our official business and processing address in the United States:

• Tropic Blend - Returns Dept.

• Address: 826 Bailey St, Twin City, GA 30471-4350, United States

• Email: hello@tropicblend.com

5. Damages, Defective, and Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged in transit, or if you received the wrong item, please contact us immediately at hello@tropicblend.com within 48 hours of delivery.

We will evaluate the issue and send a replacement or issue a full refund at no extra cost to you (including covering all return shipping fees).

6. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

7. Refund Process & Timelines

• Inspection: Once we receive and inspect your returned item at our facility, we will notify you via email regarding the approval or rejection of your refund within 2 – 3 business days.

• Refund Approval: If approved, your refund will be processed automatically to your original method of payment.

• Processing Time: Please allow 3 – 5 business days for your bank or credit card company to process and post the refund to your statement.

8. Late or Missing Refunds

If you haven’t received a refund yet after 7 business days of approval:

1. Check your bank account or credit card statement again.

2. Contact your credit card company or bank; it may take some time before your refund is officially posted.

3. If you’ve done all of this and still have not received your refund, please contact us at hello@tropicblend.com.

9. Contact Information

For any questions or concerns regarding our Return & Refund Policy, please reach out to us:

• Store Name: Tropic Blend

• Customer Support Email: hello@tropicblend.com

• Business Address: 826 Bailey St, Twin City, GA 30471-4350, United States

• Business Hours: Monday – Saturday (Closed on Sundays)

• Service Hours: 8:00 AM – 5:00 PM (ET).