Free US Shipping Over $75

FAQs

Welcome to the Tropic Blend FAQ page! Here you will find answers to the most common questions regarding our Hawaiian shirts, ordering process, shipping, returns, and payment options.

ORDERS & SIZING

How do I know which size to order?

We provide a detailed Size Guide on each product page. Our shirts are designed with a standard U.S. relaxed fit. If you prefer a looser, traditional island fit, we recommend ordering your true size. If you prefer a tailored look, you may consider sizing down.

Can I change or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us at hello@tropicblend.com within 6 hours of placing your order. Once an order enters processing or has been dispatched, it cannot be modified or canceled.

SHIPPING & DELIVERY

Where do you ship?

We currently ship to all physical addresses, P.O. Boxes, and APO/FPO locations within the United States.

How long will it take to receive my order?

Our standard delivery timeline consists of two parts:

  • Order Handling/Processing Time: 1 – 3 business days (Monday – Saturday).

  • Shipping Transit Time: 5 – 8 business days.

  • Total Estimated Delivery Time: 6 – 11 business days.

How much does shipping cost?

We offer a flat rate of $4.99 for Standard Shipping on orders under $75. We provide FREE Shipping on all orders of $75.00 or more

How do I track my shipment?

Once your order has shipped, you will receive an automated shipping confirmation email containing your tracking number and carrier link. You can also track your order directly on our Track Your Order page using your Order Number and Email Address.

RETURNS & REFUNDS

What is your return policy?

We offer a 30-day return policy. You have 30 days from the date of delivery to request a return for unworn, unwashed items in their original packaging with tags attached.

Are there any restocking fees?

No! We charge $0.00 Restocking Fees under any circumstances.

Who pays for return shipping?

If the item is defective, damaged, or incorrect due to our error, we provide a prepaid return label at no cost to you. If you are returning an item due to buyer's remorse (wrong size chosen, changed mind), the customer is responsible for the actual return shipping cost.

How long does it take to get my refund?

Once we receive and inspect your returned package, your refund will be processed back to your original payment method within 3 – 5 business days.

CUSTOMER SUPPORT

How can I contact Tropic Blend customer support?

You can reach our customer support team via email or mail:

  • Email: hello@tropicblend.com

  • Operating Address: 826 Bailey St, Twin City, GA 30471-4350, United States

  • Service Hours: Monday – Saturday, 8:00 AM – 5:00 PM (EST)

  • We aim to respond to all inquiries within 24 business hours.